Kiwibank - Mobile banking

Kiwibank customers are free to bank anywhere, any time

Kiwibank's mobile banking services are powered by the Fronde   suite of products. The  three-tier solution, TxTBank™, BankAlert™ and SmartBank™, gives Kiwibank the control to build a customised, robust, flexible and secure framework that can be easily integrated with existing phone and internet banking system and infrastructure. Fronde   gives Kiwibank customers the freedom and choice to bank anywhere anytime.

Challenge:

Kiwibank is characterised by its innovative approach towards direct banking and service delivery. In the face of traditional well-established banks, Kiwibank has set the precedent, pace and benchmark in the evolvement and delivery of a leading-edge mobile banking service.

Solution:

Kiwibank was first to market with both text banking and alerting. These are SMS, subscriber-based, 24/7, real-time solution. The number of subscribers to Kiwibank's TXT services has been phenomenal, uptake of the service is seven times the original forecast, and customers average nine transactions per month.

Kiwbank customers have now been taken to the next level in mobile services with Fronde 's SmartBank™. SmartBank™ 
 enables customers to have access to all of the functionality provided in an internet or phone (IVR) banking application on their mobile phone via a secure downloadable Java (J2ME) application.